Terms & Conditions

Terms & Conditions

Terms of Use

Effective Date: 21st Jan 2026

Welcome to Level Africa.

These Terms and Conditions govern your access to and use of the Level Africa website, mobile applications, investment platform, and related services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our platform.

About Level Africa

Level Africa provides digital investment solutions designed to help individuals and institutions access regulated investment opportunities through a simple, transparent, and secure platform.

Certain investment products available through the platform may be issued, managed, or administered by licensed third-party institutions. Level Africa acts only within the scope of applicable regulatory approvals and partnerships.

Eligibility

You may use Level Africa if you:

  • Are at least 18 years old
  • Have legal capacity to enter into contracts
  • Provide accurate and complete information
  • Comply with applicable laws and regulations

We may request identity verification before granting access to certain services.

Your Account

You are responsible for:

  • Keeping your login credentials confidential
  • Maintaining accurate account information
  • Notifying us immediately of unauthorized account activity

Level Africa is not responsible for losses arising from compromised passwords or user negligence.

Investment Risks

All investments involve risk.

The value of investments may rise or fall, and past performance does not guarantee future returns.

Before investing, you should carefully review all product documentation and understand the associated risks.

Level Africa does not guarantee profits or protection from investment losses unless explicitly stated for a specific regulated product.

Investment Decisions

Investment decisions remain your responsibility.

Information provided on the platform, including articles, educational resources, calculators, and market commentary, is intended for informational purposes only and should not be interpreted as financial, legal, or tax advice unless expressly stated.

Pricing and Fees

Applicable fees, charges, or commissions will be disclosed before completing an investment or service. Level Africa reserves the right to revise pricing with reasonable notice where applicable.

Third-Party Services

Our platform may integrate with:

  • Banks
  • Payment providers
  • Fund managers
  • Custodians
  • Regulatory systems

Level Africa is not responsible for interruptions caused by third-party providers.

Intellectual Property

All content on this website, including:

  • Logos
  • Graphics
  • Text
  • Software
  • Designs
  • Educational materials

remains the property of Level Africa unless otherwise stated.

You may not reproduce, distribute, or modify our content without written permission.

Acceptable Use

You agree not to:

  • Misuse the platform
  • Attempt unauthorized access
  • Upload malicious software
  • Interfere with platform operations
  • Use our services for unlawful activities

Violation may result in suspension or termination of your account.

Limitation of Liability

To the maximum extent permitted by law, Level Africa shall not be liable for indirect, incidental, or consequential damages arising from the use of our platform.

Nothing in these Terms limits liability where such limitation is prohibited by law.

Suspension or Termination

We may suspend or terminate access where:

  • Fraud is suspected
  • Regulatory obligations require action
  • False information is provided
  • These Terms are breached

Changes to These Terms

We may update these Terms periodically.

Continued use of the platform after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the laws of the Republic of Uganda unless otherwise required by applicable regulations.

Contact Us

Questions regarding these Terms may be directed to:

Level Africa

Email: support@level.africa

Phone: +256 765 972769